No. This is neither therapy, consulting, nor medical care. It is ethical peer support through professionally trained active listening, with clear boundaries and no treatment, diagnosis, or directives. If therapy is what you need, Steffi will recommend it.

Deux Bananes is a professional active-listening service offered over the phone. Steffi, a certified and professional peer support specialist, provides structured, confidential, and judgement-free conversations for adults who want clarity and grounding without fixing or analysis.

Deux Bananes prioritizes your security by using a "Zero-Access" model. This means Deux Bananes intentionally uses systems that prevent Deux Bananes from seeing or storing your most sensitive details. Deux Bananes partners with industry leaders (Square, Google, and GoDaddy) to ensure your information is protected by world-class encryption.

Payments: Deux Bananes never sees or stores your full banking info. It is handled exclusively by Square’s secure and encrypted gateway.

Sessions: To ensure absolute privacy, Steffi never records calls or keeps session notes. There is no paper trail once the call ends.

Communication: Email data is never downloaded, shared, or stored outside of Deux Bananes’s encrypted Gmail (via GoDaddy) interface.

Your data is solely for direct communication and essential transaction processing and is not otherwise shared or utilized.

Professionals and any adult (18 years and older) who values privacy, structure, and meaningful human connection as part of their overall wellness.

No. Listening doesn’t replace community. Instead, it strengthens your capacity to stay connected to it.

Deux Bananes is not a crisis service. If you are in immediate distress, please contact 988 (Suicide & Crisis Lifeline). Steffi is trained in suicide first aid and will always direct you to the appropriate resources, if needed.

You speak without interruption or judgment in a naturally unfolding environment. Steffi listens for patterns beneath the noise, reflects what she’s hearing, identifies roadblocks, and asks questions that slow thinking so insight can surface while not steering your thoughts. You will have a naturally unfolding dialogue that centers around you, your needs, and topics. Steffi meets you in the moment, exactly as you are.

Only Steffi. Your words and the content of your sessions are never recorded or retained. Contact and payment information is handled exclusively through encrypted third-party platforms: Gmail and Square, and is never accessed, shared, or used beyond scheduling, payment processing, and email communication.

That’s exactly what it allows you to do. There is no subscription, no commitment, no obligation beyond the session you book or gift to someone.

Yes. All sessions are conducted by phone. You can arrange a call from overseas, too. Contact support@deuxbananes.com to make that happen. Steffi also offers sessions in the German language.